The right sort of trouble...

Conversations are at the heart of what we are all trying to navigate right now. Conversations about what we're noticing, feeling and thinking because none of us knows, and that's OK. Template solutions are as potentially disastrous as they are attractive, but there are no quick fixes. We each have to find our own way with the help of others.

I think one of the challenges is our relationship with trouble. We put it into the same category as risk, and our business processes mark it down as "avoid".

I thought about this yesterday in conversation with John Kuzava, who can always be relied upon for a fresh perspective that makes you think. His comment that "We need places where we can get into the right sort of trouble", resonated. He's right. We have become so averse to risk and trouble, of being blamed in organisations that say they love risk-taking but condemn failure, that we often take the east route through - the Iron Law of institutions in action—doing what is safest for us, not suita…