Reflections 4th April

Real insight happens at the edge of what we know or think, and of course what is beyond the edge is not nothing, just something we haven't understood yet. That edge seems disorganised, and often absurd but it is where our next step forward lies. It is a link in a longer chain that stretches into invisibility.

This last week has been one of many really powerful conversations with intelligent, generous people who have given me time and shared thought, ideas and possibilities. It took though the absurd to bring them together. The absurd arrived in the form of Tyson the Dyson, our old floor warrior. With a two year old and a dog in the house, he had been working overtime, and fell over with a horrible groan mid battle. And so began the lessons.

First port of call was YouTube, looking for advice on how to save a dying Dyson. There is no shortage of advice out there, and the nature of the advice was the first lesson.

There are the slick videos, often made by manufacturers that seem to be a nar…