There is a point where tech assists in running a business to become a liability when we increase our dependence on it. I think it can be difficult to spot that point when we’re busy chasing goals. There are so many different perspectives.
Two things during the week caught my attention:
AWS
Two conflicting perspectives on AWS arose in a conversation during the week, and are sitting with me. The first - my own - was that it represented a demonstration of the danger of creating ‘single points of failure” in critical supply chains owned by private companies that could leverage that dependency.
The other, that an organisation carrying a third of the world’s internet commerce could suffer a major failure and be back up and running in twelve hours, is remarkable and that the capability relied on the very economics of scale that worried me.
The best way I know to resolve paradoxes is through conversations in small, trusted groups where you can argue the point and not the person. To argue from t…