Outside the Walls

Outside the Walls

Reflections 27th September

On the digital Andon cord

Richard Merrick's avatar
Richard Merrick
Sep 27, 2026
∙ Paid

I’m imagining a lonely hearts ad appearing later this year somewhere on LinkedIn.

“Lonely loop, looking for human to help me find relevance. Must be confident, strong-minded, and assertive. No time wasters or sacrificial lambs.”

This is a great post by Neil Perkins from Friday, raising an important question for organisations adopting AI: whether fluent, rapid outputs are quietly weakening the human judgement needed to assess them. Over time, their own standards of what counts as good may drift downwards such that the remedy is not a token “human in the loop” at the final approval stage, but deliberate human involvement in framing problems, setting fixed quality criteria, resourcing review properly. Giving people real authority to challenge or reject machine-generated work

The post made me smile, as I expect it did for many others with grey hair who remember the early days of Total Quality Management and the Toyota Production System. In particular, the idea of the Andon cord that could b…

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